How to void a settle receipt/order and get void order report in eZee Optimus?

Modified on Wed, 31 Jan at 9:21 AM

Location:
eZee Optimus >> Order summary >> Completed order

Privilege:
eZee Optimus >> Go to Back >> Setting >> User >> Privilleges >> Front Operation >> Void Order.

How to Access?
Please follow the below steps.

Create Void Reasons.

Switch to Back  >> Masters >> Reason >>  Click on “+” sign to add new reason >>Select void order for type of reason >> Save

Step 1: Go to Order Summary and Click on the Settled Order icon as per the below screenshot.

Step 2: Select the order which you want to void and click on void button as it’s shown in the below screenshot.

Step 3: Select any one Option Void Or Wastage (Void: Incase the item is not prepared and Wastage: Incase the item is prepared).

Step 4: Select reason or add Manual reason to select for Void receipt.

Step 5: The void order list can be viewed from the order summary following the below screenshot.

 Void Orders report from the eZee Optimus Report Section >> Audit report

Void Orders Reports.

1.

2.

Do visit live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support

Related Topic:-

How to void a settle receipt/order and get void order report in eZee Optimus?

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article