How to remove/delete or void an item in eZee Optimus?

Modified on Fri, 26 Jan at 9:12 AM

Many times a situation arises where the guests ask to cancel an item from their order, or the server punches a wrong item. To manage such requests and operational errors the items have to be void from the order.

Step 1: Perform the below-mentioned steps in the eZee Optimus, Select the order from the order summary.

Step 2: Click on the VOID icon which is before the menu item to delete it.

Step 3: Click on any one of the options Void (If the item is not prepared) and Wastage (if the item is prepared).

Note: By clicking on “Wastage” the stock will get deducted as the BOM defined for the menu item.

Pre-requisite:Grant Access to User to Void an Item.

eZee Optimus >> Switch to back >> Setting >> User>>Edit User>>Void Item/Extra charge right is check marked to void an item from the orders.

Do visit on live chat support if you have any further queries for the eZee Optimus.
eZee Optimus Live chat Support