How to remove/delete or void an item in eZee Optimus?

Modified on Fri, 26 Jan 2024 at 09:12 AM

Many times a situation arises where the guests ask to cancel an item from their order, or the server punches a wrong item. To manage such requests and operational errors the items have to be void from the order.

Step 1: Perform the below-mentioned steps in the eZee Optimus, Select the order from the order summary.

Step 2: Click on the VOID icon which is before the menu item to delete it.

Step 3: Click on any one of the options Void (If the item is not prepared) and Wastage (if the item is prepared).

Note: By clicking on “Wastage” the stock will get deducted as the BOM defined for the menu item.

Pre-requisite:Grant Access to User to Void an Item.

eZee Optimus >> Switch to back >> Setting >> User>>Edit User>>Void Item/Extra charge right is check marked to void an item from the orders.

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