How To Change The Payment Mode, In Case Of The Wrong Settlement in eZee Optimus?

Modified on Tue, 30 Jan at 11:38 PM

A situation may arise where the cashier would have settled the bill in cash and later realized that the bill was settled through a card and not cash. The receipt/Bill was settled with cash, but the original payment mode was a card.

Step 1: Go to Order Summary >> Go to Completed Order >> Select and recall the order.

Step 2: Click on Settle >> Go to Payment Summary and void the payment.

The payment type color was changed after clicking on void payment," and after that, just click on save.

Step 3: Select the correct payment method and settle the bill again.

Now you can see that the new payment type was updated.

User Privilege:

Settings >> User >> Privilege >> Front Operation >> Recall completed Order & Order Recall (Edit)

Settings >> User >> Privilege >> Front Operation >> Void Settlement/Payment