What to do when the Business Analysis report shows zero nights for few guests/transactions/folios in Ezee Absolute?

Modified on Tue, 21 Apr 2020 at 10:50 PM

Screenshot of Query:




SolutionCertain folio shows or displays zero nights because those are the split ones.


In other words; if a guest stays for 1 night,but the folio is divided into two parts: One for Room Charges and other for Extra Charges. Hence, two different folios are created with different Folio number.


Therefore, the first folio will show the actual number of nights and the other folio will display Zero nights in the Business Analysis report.


Screenshot of Solution:





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