Night audit is the process by which we do the day close for the system; it allows user to change the working date for the software. This process is necessary because it gives user a clear status of what all activities were performed during in the day. 


Night Audit in eZee Absolute is performed in 5 simple but important steps.


Path: Login into eZee Absolute >> Frontoffice >>Night Audit.


Screenshot 1 :

  

Screenshot 2: 

Take action on pending reservation (where action may be Mark No-Show, Cancel Reservation, Void Reservation, Assign Room and Check-in)


The first steps checks for any pending reservations for the day which is currently showing as the working date on eZee Absolute. If there are any reservations at all, which needs your attention, they will be listed here with all the basic details and the ‘Action Column’ asking for the action to be taken on the pending reservations. You can void, cancel, mark as No show or do a check-in for the reservation listed.


Take the required action, save the changes and click NEXT to move ahead to the next step of Night Audit.



 

We can also post No-Show Charge and Cancellation Charge

 


 

Related Question:

 

 What is No-Show/Cancellation Charge? 

 


 

Screenshot 3: Release Reservation 

 


 

This step is for releasing/cancelling the reservations that did not show up for the day which is currently showing as the working date on eZee Absolute. The ‘Action Column’ will have the option to cancel the reservation if any are listed on this screen. When cancelling the reservation, the system gives you the option to charge the cancellation fees and the select the reason for cancelling the reservation. Enter the details, save the changes to move ahead to next step of Night Audit.


 

 


 

Related Question:

 

What is Release Reservation?

 


 

Screenshot 4 : Room Status - Have a glance on all of your rooms (In-House, Due, Block etc). 

 

Here, action (check-out/amend stay) needs to be taken on the rooms that are supposed to check-out today.

 


 

This screen will list all the occupied rooms with the guest names along with the arrival and departure information, balance and the room status. The Action Column here on this screen has the options to either amend the stay or do a check out. The check-out can be performed on zero balance rooms directly from here. If the room balance is non-zero, you will have to go room, clear the outstanding balance and then check out the guest from the room.

 


 

Take the required action, save the changes and click NEXT to move ahead to the next step of Night Audit.

 


 

 

Screenshot 5: Unsettled Folios >> Next 

 

  

 

Related Question : What are Unsettled Folios?

 


 

 


 

Screenshot 6: 

Night Charge >> Select Post All >> Next

 


This screen will list all the occupied rooms with the guest names and the folio numbers along with the description and the amount of the night charge for the working date displayed. You can select the rooms, that you want the charges to post or simply do a select all and click on “Post” button to post the charges to the listed rooms. Once the required action has been taken, click on next to move to the final step of Night Audit.

 

 

 

 


 

Screenshot 7: 

Create a New day >> Finish

 


 

The last step creates a new day by closing the day for which you were doing the Night Audit. After the Night Audit is
completed, the data for the last working date will be freeze.

 

 

 


 

Once you agree to this and click on Finish button, the Night Audit wizard closes and the working date on the Front Office
console of eZee Absolute changes to a new date.