Follow the below process to deactivate a menu item. An Item can not be deleted if it has been used in any transaction. The only option is to make those items deactivate.
Screenshot 1: Find out item link Which will gives you the insight of where the item is mapped with and it would be easier to proceed further in order inactive the menu item.
Screenshot 2: Go to Menu Management and remove the item where it was mapped.
Screenshot 3: Click on green button to deactivate it.
Active Item
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