How to change the quantity of an item after the order is placed?

Modified on Thu, 26 Mar 2020 at 08:17 PM

Once the order is placed we can change the item Quantity.


Refer to the below details on how we can change the quantity of the item once we finished the order.


Screenshot 1:


Screenshot 2:


Screenshot 3:


FOR OPTIMUS 2.0 DESKTOP APP

Screenshot 1:
 

Screenshot 2:


Screenshot 3:

The blue line highlighted showing the current quantity and prices in the second screenshot we can see after changes I quantity the change made in prices.


Screenshot 4:

In the above screenshot, the blue line highlighted is showing the changes after you did change the quantity.

As the quantity changes, We can see the changes are taken place at Quantity, Subtotal, taxes, and Total.


Screenshot 5:



User Privileges: 

If the user is unable to change the item quantity or unable to recall the order then we have to give rights to a user from the admin user in Optimus Back.



In the above screenshot, we can see the privileges.

IF you are looking to see the privilege for Edit function then edit the user and below privileges, there is empty space where we can write edit, So all the edit right will show to us and we can select those rights and click on edit.


Note: once we changed in the backed under the user then please ask the user to re-login and try.
          For Optimus 2.0 also you need to login in Optimus browser.





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